At [CitrusBurn™](https://citrusburn.jointaidnow.com/ customer satisfaction is our top priority. That’s why every order of Citrus Burn is backed by a 180-Day Money-Back Guarantee.
If for any reason you are not fully satisfied with your purchase, you may request a refund within 180 days from the date of delivery.
180-Day Money-Back Guarantee
We want you to feel completely confident when trying CitrusBurn™. If you are unhappy with your experience, simply contact customer support within the 180-day guarantee period to request a refund.
There is no complicated process and no hidden conditions.
Eligibility for Refunds
To qualify for a refund:
* Your request must be submitted within 180 days of receiving your order.
* Refund requests should be made through the official support or order processing channel.
* Returned bottles, including empty or partially used bottles, may be required depending on the refund policy shown at checkout.
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Non-Refundable Items
The following may not qualify for refunds:
* Products purchased outside the official website
* Orders outside the guarantee period
* Promotional or bonus items where specified
* Shipping and handling fees (where applicable)
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## How to Request a Refund
To begin the refund process:
1. Locate your order confirmation or receipt.
2. Contact the official customer support team.
3. Provide your order details and request a refund.
4. Follow any return instructions provided by support.
Once approved, refunds are typically processed back to the original payment method.
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Refund Processing Time
Refund processing times may vary depending on your payment provider or bank. Most approved refunds are processed within several business days after confirmation.
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Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact customer support as soon as possible so the issue can be resolved promptly.
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Contact Support
For refund or return assistance, please use the official contact information provided on the website or in your order confirmation email.
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We appreciate your trust in Citrus Burn and are committed to providing a safe, simple, and risk-free customer experience.
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